Frequently Asked Questions

You've got a full 14 days from your purchase date to make up your mind. Take your time, play some pickleball, and see how it feels. If it's not a perfect match, we've got your back!

No way! We're all about keeping things breezy. Return shipping is on us for exchanges, and we'll even provide a prepaid label. No puzzles, no hassles – just easy returns. Please check our refund policy.

Nope, not a chance! We don't do restocking fees here. You'll get a refund back for items that come home to us in line with our refund policy.

Everything's returnable within the 14-day window. We want you to shop worry-free, knowing you can always change your mind. Items purchased at 11% plus discount: Eligible for exchange only. No refunds. Please check our refund policy.

Easy peasy! Just hop onto our website, log into your account, and start a return. We'll take it from there and get your refund rolling as soon as we give your returned item a quick check.

We're on it! Orders are processed within 1 to 3 business days, not counting weekends and holidays. You'll get a shout-out from us when your order's on its way.

We'll send you a tracking number once your order's shipped, so you can keep an eye on it. If it seems to be taking a leisurely route, give it 48 hours to show up in the system.

We're all ears! Reach out at anytime. Whether it's about your order, our products, or pickleball tips, we're here for you. 🏓✨